After days of backlash, TomorrowWorld has officially issued an apology statement to those in attendance at last weekend’s festival. Following inclement weather, TomorrowWorld shut down transportation Saturday night leaving festival go-ers stranded for hours.

Here’s what TomorrowWorld had to say about the situation:

We understand and hear your frustrations and disappointments in the developments at TomorrowWorld over the last weekend.

Our only goal was to create together with you the best weekend of the year, and we are heartbroken that we were not able to provide some of our precious fans with the full TomorrowWorld experience, which includes the complete journey to and from the festival.

The combination of your positive energy and our hard work did not shine through and we completely understand your dissatisfaction. TomorrowWorld was also let down by a number of external factors which did not allow us to provide you with the full experience you deserve. We realize we can’t turn back time and make it perfect, but for those who wish to, we are here to communicate directly and listen to all your personal stories, frustrations and questions.

You are the true People of Tomorrow and deserve all the respect in the world. As a part of this, the refund policy is active here:

With Love,

(Dancing Astronaut)